The app may not be available for download in your country at this time. User will then select Run, to allow client download. the contents of any agreement between Bomgar Corporation and Medtronic. Alternatively, you could perform the support session using the Command Shell. If youre running Bomgar 10.2<, youll be able to select a Low Bandwidth Screen Sharing performance option, which will change all the colors to grey scale.
Bomgar download link license#
A license is assigned to each external supporter. From the drop down menu, user must choose the platform and select Download Bomgar Representative Console radio button. The next time you log in to offer support, click on the performance button. As soon as the session owner leaves the session, the external supporter is logged off. The external supporter can never own the session.
The invited external supporter must now download and run the support console. We wish to warn you that since Bomgar Representative Console files are downloaded from.
Bomgar download link software#
We cannot confirm if there is a free download of this software available. This can be copied and sent to the external supporter, or alternatively directly by e-mail using the "Send(Senden)" button. To download the product you want, you should use the link provided below and proceed to the developers website as this was the only legal source to get Bomgar Representative Console. (Figure 2)Ī new dialog box displays the session key and a direct URL. Then select "Create key(Schlüssel erstellen)". In addition, the name of the invited supporter is entered and in the comment field, why he was invited. If you select the profile, a complete description is displayed. This determines which authorizations the external supporter has. (Figure 5)Ĭomprehensive documentation on the Bomgar Representative Console can be found on the manufacturer's website: Instructions for external supportersĪn external supporter can be asked once to participate in a session.Ĭlick on the "Share Session(Sitzung freigeben)" button and then on "Invite External Support Engineer(Externen Support-Techniker einladen)" (Figure 1).Ī security profile must be selected in the following dialog box. (Figure 4)Ĭlick "Screen Sharing" to gain control of the remote computer. Start the session by double-clicking on the entry or choosing Accept. (Figure 3)Ī) Click on "Generated Session Key" and instruct the user to enter it on ī) Click on "Email" to send the user an email containing an invitation link.Īs soon as the user has downloaded the client, an entry appears in their queue. Now you must tell the user the session key. Start the Bomgar Representative Console and log in with your Bomgar account. Administrator rights on the computer are required for this. (Figure 1)Įxecute the downloaded installation file. Select your operating system and download the desktop console by clicking on "Download support engineer's desktop console".
Go to and log in with your Bomgar account.
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